Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Product Keys / License keys are deliver within a few minutes of purchase in rare cases it can take longer 1-2 Hrs depending on the amount of orders we have upfront.
Mak/ Volume Keys can take 0-24 Hrs to deliver
Our products are delivered digitally directly to customers via email.
If your purchase a key and have not received it within 24 hrs please contact us now
Also please make sure you check your spam/junk Folder as sometimes our emails end up there
The price includes Product Key but we do include download links from the official source.
MAK VOLUME Keys have an alternative download link for download
Yes, our Product Keys are 100% legitimate and authentic.
No, all our Product Keys are permanent and don’t have a time limit. They are not trial or products of MSDN.
Our product keys/Licenses work worldwide.
Yes, your computer will be regularly updated following Microsoft releases.
If you need to swap an item
Returns and Exchanges
We offer Retail licenses for Windows and Office products, Bind licenses for Office products, and one-year licenses for Antivirus software and Microsoft 365 subscriptions.
Retail licenses can be used only once on a single device. If the software is uninstalled or the device is formatted, a new license is required. Bind licenses are tied to your Microsoft account and allow you to download and activate Office as many times as you want on a single device.
Our prices are low because we purchase large quantities at wholesale prices and have partnerships with many suppliers.
No, our products only include the activation license and a download link.
If we have not yet deliver your
Yes. Once it becomes available we will deliver